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Frequently Asked Questions

Terms and Conditions

By purchasing from us, you are agreeing to the below terms and conditions. 

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1- R&R Dog Treats has the right to cancel any order. Full refunds will be given in this case. 

2- Customers have the right to cancel their order, but only before it has been dispatched by R&R Dog Treats. If the order has been dispatched no refund will be given. 

3- In the event your order does not arrive, R&R Dog Treats must be informed within 5 days of the estimated delivery date. Any time after this R&R Dog Treats will not accept any responsibility and no refund will be given.

4- If your order does not arrive, R&R Dog Treats will first send a replacement. Refunds will not be given if your order goes missing. 

5- R&R Dog Treats cannot be held accountable for any delays with delivery after order is dispatched. 

6- Whilst R&R Dog Treats takes precautions to make sure our treats are healthy for your furry friends. R&R Dog Treats takes no responsibility for any allergies your dog may have. It is the sole responsibility of the owner to ensure the treats are suitable and safe for your pet. 

7- R&R Dog treats products are sold with the intention of being consumed by dogs as part of a healthy balanced diet. They are not sold with the intention to be fed to humans or other pets. 

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